Poop in the toilet (business lesson on inspecting what you expect).

Recently one of our toilets in the house went out of commission. This reminded me of an important business lesson for any firm owner. Listen and let me know what you think.

Why don't potential clients come running to my firm?

If you're delivering exceptional service and value to your clients, you may wonder why clients don't come running to your firm?

Why don't more people refer you?

There is one key to successful client attraction and business development that we cover in this episode.

This is the foundation to growing a successful practice in the future.